Contact Information
| Item | Information |
|---|---|
| Company Name | Dongguan Kunning Low Temperature Equipment Co., Ltd. |
| Address | Room 201, Building 2, No. 5, 1st Road, Ludipu Industrial Zone, Humen Town, Dongguan City, Guangdong Province, China |
| Phone | +86 188 2550 1449 |
| 18825501449 (same number) | |
| +86 188 2550 1449 | |
| sales@kunningcryo.com |
For business inquiries, please call or email us directly. You can also organize your requirement information according to the list below and send it to us; we will reply with configuration suggestions and a quote based on the actual situation.
Southeast Asia Agent (Vietnam)
Customers in Southeast Asia can contact Kunning’s regional agent directly:
| Item | Information |
|---|---|
| Role | Southeast Asia agent (after-sales service & market promotion) |
| Company | LTN IMPORT EXPORT TRADING COMPANY LIMITED |
| Telephone | 0934 731 680 |
| support.ltn@gmail.com | |
| Registered address | Group 7, An Tho Hamlet, An Phuoc Commune, Dong Thap Province, Vietnam |
See the About Us page for company details.
Information to Provide for an Inquiry
Equipment configuration and quotes depend on your actual working conditions — the more complete the information, the more accurate the plan:
| # | Item | Example |
|---|---|---|
| 1 | Material type and form | Crayfish / fish fillets / braised products, unpacked or packaged |
| 2 | Single-piece specifications | Weight per pack, packaging dimensions and method |
| 3 | Throughput | kg/batch or kg/h |
| 4 | Infeed temperature | e.g. 85℃ (cooked food out of the pot) / 20℃ (room-temperature material) |
| 5 | Target temperature | Temperature required at discharge, e.g. -18℃ |
| 6 | Freezing process temperature | Required operating temperature of the equipment, e.g. -100℃ |
| 7 | Site conditions | Available area, ceiling height, presence of forklift/cart access |
| 8 | Power supply | 380V three-phase / 220V single-phase, frequency |
| 9 | LN2 conditions | Whether a liquid nitrogen tank and gas supply conditions already exist |
| 10 | Delivery location | Shipping address, whether for export |
Service Commitment
- 1-year warranty on the complete machine, 2-year warranty on the control system
- Free annual on-site after-sales follow-up visits
- After receiving a fault report, we communicate by phone first and provide a solution within 2 hours
- If the issue cannot be resolved by phone, we arrive at the site within 24 hours and clear the problem within 72 hours
- Long-term technical support and spare parts supply after the warranty period
Need a plan urgently? Calling is fastest: +86 188 2550 1449